FREE GUIDE
Fynl.io Messages: Instagram, Facebook, web chat and email in one inbox
Four inboxes are four places to lose a customer. Put every conversation in one list and see which ones are running late.
Take it with you. The whole thing as a PDF — no sign-up, no email required.
Download the free PDFFour inboxes, one list
Messages puts Instagram, Facebook, your website chat and your email in one list. Every conversation shows where it came from.
The red Late tag
When a conversation has waited longer than your target, it gets a red Late tag, so you see what to answer first.
Reply and leave a note for your team
Open a conversation, reply, or leave a note for your team.
Auto-reply for a new conversation
Set an auto-reply for the first message of every new conversation.
The AI bot, on your own key
Switch on the AI bot: it drafts replies from your own knowledge base, on your own key, and hands over to a person when they ask for one.
Questions people also ask
Which inboxes does Messages combine?
Instagram, Facebook, your website chat and your email, in one list.
What does the red Late tag mean?
The conversation has waited longer than the target you set.
Can I set an automatic first reply?
Yes. You can set an auto-reply for the first message of every new conversation.
Where does the AI bot get its answers?
It drafts replies from your own knowledge base, on your own key, and hands over to a person when the customer asks.
Do I need to sign up to get the PDF?
No. The free PDF on this page has no sign-up.
What Fynl.io is, and where it fits
Fynl.io is one portal a small business runs itself on, instead of five subscriptions that do not talk to each other.
The AI runs on your own Claude or ChatGPT API key. You keep the key, you pay the model provider directly, and there is no markup on top of it. There is no SMS or phone calling yet, and we would rather say so than let you find out later.
Messages lives in the same Fynl.io portal as Leads, Social Planner and the rest, and the AI bot runs on your own key.