New Patient Inquiry Replier
Drafts a careful, quick reply to every new patient or treatment inquiry.
Weekdays at 8 AM, 10 AM, 12 PM, 2 PM, 4 PM, 6 PM and 8 PM
Dentist, Clinic & Med Spa team, 8 agents
AI agents for
AI agents for
dentists, clinics and med spas
A new-patient inquiry needs a careful answer, quickly: warm, accurate and free of anything that sounds like medical advice. That balance is hard to strike between appointments. This team drafts it for you, and keeps treatments, conditions and health details out of every message it writes.
An add-on to any Fynl plan: $19.99 a month or $200 a year. Drafts only, so nothing is sent without you.
Your clinic team: 8 agents at 5 desks
8 agents work at 5 desks (Leads, Clients, Money, Reviews and Marketing). The New Patient Inquiry Replier drafts a short reply with a starting range only if your price list has one (otherwise it says a visit is needed) and invites the person to book a first visit. Pain or an emergency goes to the top of your list as a task for a same-day call-back. The agents give no medical advice, promise no results and never repeat health details back. Every message is a draft for you or your front desk to review.
Leads desk, 2 agents
Answers new inquiries and follows up with the ones who go quiet.
Unbooked Inquiry Follow-up
Follows up with people who asked but never booked, on days 2, 5, 8, 12 and 16.
Weekdays at 10 AM
Clients desk, 1 agent
Looks after people who have booked or bought.
Recall & Rebooking
Reminds patients when their next visit is due.
Mon, Wed at 10 AM
Money desk, 2 agents
Chases what you are owed and tells you where you stand.
Balance Reminder
Gentle reminders for unpaid balances, with no health details.
Mon, Thu at 10 AM
Weekly Owner Digest
A short Monday report: new inquiries, visits booked, money owed and the one thing to do first.
Mon at 7 AM
Reviews desk, 1 agent
Asks for reviews and referrals and keeps past customers close.
Review & Referral Asker
Asks for a review a week after the visit, and for referrals later.
Tue, Fri at 11 AM
Marketing desk, 2 agents
Writes the posts, blog drafts and partner notes that bring in new work.
Local SEO Writer
General patient-education blog and Google post drafts each week.
Tue, Thu at 8 AM
Referral Partner Notes
Writes to doctors, specialists and local businesses who can refer patients.
Tue at 10 AM
What a week looks like
Each agent works on its own days and hours, in your business's time zone. This is a normal week for a practice, and it comes straight from the schedules in the team above.
Monday
The Weekly Owner Digest is ready at 7 AM: new inquiries, visits booked, money owed and the one thing to do first. At 10 AM the Recall & Rebooking agent finds patients whose last visit was long enough ago, using the interval your emails or website state, and drafts a note that it is time to book their next visit. The Balance Reminder drafts gentle reminders that mention only “your visit on” a date.
- 7 AM Weekly Owner Digest
- 8 AM to 8 PM New Patient Inquiry Replier
- 10 AM Balance Reminder
- 10 AM Recall & Rebooking
- 10 AM Unbooked Inquiry Follow-up
Tuesday
The Local SEO Writer saves a general patient-education blog draft, such as what to expect at a first visit, with a line that it is general information and not medical advice. The Referral Partner Notes agent drafts intros to doctors, specialists, physical therapists and local businesses that could refer patients, and the Review & Referral Asker drafts requests for visits from about a week ago.
- 8 AM Local SEO Writer
- 8 AM to 8 PM New Patient Inquiry Replier
- 10 AM Referral Partner Notes
- 10 AM Unbooked Inquiry Follow-up
- 11 AM Review & Referral Asker
Wednesday
Recall & Rebooking runs again, and the Unbooked Inquiry Follow-up keeps working through people who asked about a visit but never booked, on day 2, 5, 8, 12 and 16, including a general note on what to expect at a first visit.
- 8 AM to 8 PM New Patient Inquiry Replier
- 10 AM Recall & Rebooking
- 10 AM Unbooked Inquiry Follow-up
Thursday
The Local SEO Writer drafts a Google Business post. The Balance Reminder makes its second pass, and after 21 days it adds a task for you to call instead of writing again.
- 8 AM Local SEO Writer
- 8 AM to 8 PM New Patient Inquiry Replier
- 10 AM Balance Reminder
- 10 AM Unbooked Inquiry Follow-up
Friday
The Review & Referral Asker prepares another round of requests, and the Unbooked Inquiry Follow-up sends its last notes of the week.
- 8 AM to 8 PM New Patient Inquiry Replier
- 10 AM Unbooked Inquiry Follow-up
- 11 AM Review & Referral Asker
Saturday and Sunday
Nothing runs on Saturday or Sunday unless you press Run on an agent. The team picks up again on Monday at 7 AM.
How it stays safe
The agents can read your leads, calendar, invoices and inbox, and they can write drafts and tasks. They cannot send an email, publish a post, book an appointment or change a lead or an invoice. Fynl does not send text messages or answer phone calls yet, and neither do the agents.
Drafts only
Every email, post and blog entry is saved as a draft: in your Gmail drafts, your Social Planner, Websites then Blog, or your task list. The agents have no way to send or publish anything.
You approve
You read it, change it and send it yourself. Each run ends with a short plain-English report of what the agent did and where its drafts are waiting.
Your own AI key
The agents run on your own Claude or ChatGPT API key, not a chat subscription. You pay the AI company directly, and you can revoke the key whenever you like.
A monthly limit
You set a monthly spending limit for the agents. It starts at $25. If they reach it they pause until you raise it or the month turns over, and you are told.
In a practice, specifically
- It gives no medical advice, promises no results and never repeats health details back to the person.
- Reminders and balance notes say only “your visit on” a date: no treatments, conditions or insurance details.
- A recall interval is never guessed. If your emails or website do not state one, the agent says so in its report instead.
- Pain or an emergency goes first, as a task for a same-day call-back.
How you start, and what it costs
Pick your team
In Agents Office, choose your kind of business. The whole clinic team is set up in one click, each agent at its own desk.
Connect your AI key
Connect Gmail and add your own Claude or ChatGPT API key under Account then AI. Without a key an agent waits at its desk.
Check the drafts
Open your drafts, edit what you like and send. You can change, pause or remove any agent whenever you want.
$19.99/month
or
$200/year
about two months free
- An add-on that works with any Fynl plan (Starter is $49 a month). It is not part of the Starter or Agency plan.
- Set up the whole team for your kind of business in one click. Cancel any time.
- The AI itself is billed to you by Anthropic or OpenAI on your own key, with a monthly limit you set. Fynl adds nothing on top.
Agents, schedules and prices on this page were last checked on October 17, 2026.
Questions
About the clinic team
Is it safe to use with patient information?
The agents read the email in the Gmail account you connect, and Agents Office is not a medical records system. They are written to keep treatments, conditions and insurance details out of everything they draft, but they can still read what is in the inbox. If your practice has rules about patient information, check them before you connect an inbox that holds it, and contact us if you need more detail.
Can it answer questions about treatments or prices?
Only in general terms. It gives a starting range only if your price list has one; otherwise it says a visit is needed. It does not give medical advice or promise results, and it invites the person to book a first visit.
How does recall work?
The Recall & Rebooking agent looks at patients whose last visit was long enough ago for their next one, using the interval your emails or website state, such as a six-month check-up. It skips anyone who already has a visit booked and writes at most ten notes per run.
Does it work for med spas as well as dental offices?
Yes. The team is written for dental offices, clinics and med spas: the same careful replies, recall notes, review requests and referral intros, with health details kept out of every message.
Can the clinic team run on my ChatGPT Plus or Claude subscription?
No. A chat subscription is not an API key. Keep your chat subscription for your own drafting. Claude Pro, Claude Max, ChatGPT Plus and similar plans can't be connected to Fynl. The agents run on your own API key, which you create on the company's developer site (console.anthropic.com for Claude, platform.openai.com for ChatGPT) and pay for per use. If you pay for Claude Max, it includes monthly API credits ($100 a month on Max 5x, $200 on Max 20x) that you can link to your key in Claude's billing settings. The $19.99 a month pays for Agents Office itself; Fynl adds nothing on top of what the AI company charges.
More teams, and where to read next
AI agents for salons, barbershops and spasFill your chairs: answer booking questions fast, bring clients back on time, and fill quiet days.See the teamAI agents for gyms, yoga and fitness studiosTurn inquiries into trial classes, trial classes into members, and bring lapsed members back.See the teamAI agents for law, accounting and financial firmsAnswer new-client inquiries carefully and fast, chase missing documents, and earn referrals from other professionals.See the team
Give your practice a team that does the follow-up
8 agents, one click to set up, and every draft waits for your approval. $19.99 a month, or $200 a year.
Get started at portal.fynl.io See every team